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CCTV systems’ surveillance capabilities can be significantly improved by integrating AI, and these systems can also self-diagnose and report a fault with their functioning or an effort to tamper with the system.
For example, AI-integrated video analytics would be able to report if a camera’s video signal was lost, its view was blocked, the viewing angle was changed, or the camera was defocused or unfocused, interfering with the ability to watch video. As a result, the technical and security teams can swiftly and aggressively address such issues.
Real-time monitoring and response to security risks and threats are essential in today’s dynamic world. AI-driven video analytics and CCTV systems will be crucial in assuring safety and the sustainability of operations for the railways in the years to come, with billions of dollars and many lives to safeguard!
The India Railway AI Market accounted for $XX Billion in 2023 and is anticipated to reach $XX Billion by 2030, registering a CAGR of XX% from 2024 to 2030.
The artificial intelligence-based chatbot “ASKDISHA” was recently released in Hindi by Indian Railways. IRCTC has now activated voice-enabled ASKDISHA to speak with clients in the Hindi language. ASKDISHA Chatbot was initially introduced in English but in order to better expand the customer services offered and to further strengthen the services of the chatbot. ASKDISHA will soon be available in more languages and with a variety of new features, according to IRCTC.
The chatbot is a unique computer software created to mimic conversations with consumers, particularly online. IRCTC’s ground-breaking effort aims to improve accessibility by responding to users’ inquiries about the numerous services provided to train passengers.
Since its original inception, ASKDISHA has benefited many passengers through interactions for help with ticket reservations, cancellations, refund status inquiries, fare, PNR searches, train running status inquiries, and inquiries about retiring accommodations and tourism products.
